Customer Support Telecalling Executive

14,000 - 20,000 /month*

Startek

Hazrat ganj, Lucknow

₹1,000 incentives included

0 - 5 years Experience in Customer Support / TeleCaller

86 Openings

Incentives included

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Rotational Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Telecalling Executive to join our team at Startek to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹14,000 - 19000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Telecalling Executive job

Can freshers or experienced candidates apply for this Customer Support Telecalling Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-5 years of experience can apply for this Customer Support Telecalling Executive role.
What salary is offered for this Customer Support Telecalling Executive job?
Ans : The salary for this Customer Support Telecalling Executive job ranges between ₹14,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Telecalling Executive job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hazrat ganj, Lucknow.
How many openings are available for this position?
Ans : There are 86 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Telecalling Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Telecalling Executive job is located in Hazrat ganj, Lucknow.
Why should you apply for this Customer Support Telecalling Executive job?
Ans : This Customer Support Telecalling Executive job offers a salary between ₹14,000-₹20,000 per month. This is a Full Time opportunity and has 86 openings available.