Telecalling Executive

19,000 - 29,000 /month

Stafkind Services

Work from home

0 - 6 years Experience in Customer Support / TeleCaller

5 Openings

Work From Home

Full Time

Skills Required

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: B2B Sales

12th Pass and above

All genders

5 days working | Flexible Shift

Job Description

We are looking for a Telecalling Executive to join our team at STAFKIND SERVICES. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹ 19,000 - ₹ 29,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Telecalling Executive job

What skills and experience do you need for this Telecalling Executive job?
Ans : To apply for this Telecalling Executive job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-6 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Telecalling Executive job ranges between ₹19,000-₹29,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecalling Executive job follows a Flexible shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecalling Executive job is open for both male and female candidates.
What are the key responsibilities of this Telecalling Executive job?
Ans : As a Telecalling Executive, key responsibilities include skills like Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecalling Executive job is located in Dwarka Mor, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-6 years of experience is ideal for this Telecalling Executive job.
Why should you apply for this Telecalling Executive job?
Ans : This Telecalling Executive job offers a salary between ₹19,000-₹29,000 per month. This is a Full Time opportunity and has 5 openings available.