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Telecalling Executive

salary 12,000 - 18,000 /month
company-logo
job companySri Dhanalakshmi Enterprises
job location Kilpauk, Chennai
job experience0 - 6 months Experience in Customer Support / TeleCaller
15 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Languages: Tamil, Telugu
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
star
Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a Telecalling Executive to join our team at Sri Dhanalakshmi Enterprises. The role offers ₹12000 - ₹18000 and involves managing customer calls, delivering outstanding customer service related to Renewal Process- NO Target. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecalling Executive job

  1. What is the eligibility criteria to apply for this Telecalling Executive job?
    Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹12000 - ₹18000 per month that depends on your interview. It's a Full Time job in Chennai.
  3. How many working days are there for this Telecalling Executive job?
    Ans: This Telecalling Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Telecalling Executive job?
    Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., Sri Dhanalakshmi Enterprises.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Telecalling Executive role?
    Ans: There is an immediate opening of 15 Telecalling Executive at Sri Dhanalakshmi Enterprises
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Telecalling Executive job?
    Ans: This Telecalling Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 18000

Regional Languages

Tamil, Telugu

English Proficiency

Yes

Contact Person

Tamilarasan

Interview Address

4 th floor, Alsa Tower Chetpet.
Posted 2 days ago
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Job Hai > Jobs in Chennai > Customer Support / TeleCaller Jobs in Chennai > Telecalling Executive