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Customer Support Telecalling Executive

salary 10,000 - 20,000 /month
company-logo
job companySmfg India Credit Company Limited
job location Porur, Chennai
job experience6 - 12 months Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Job Highlights

qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

# Job Title: Telecalling Officer / Executive

Company: SMFG

Location: Porur, Chennai

Experience: Freshers to 6 Months

CTC: Up to ₹4 LPA

Interview Mode: Walk-in Interview

Languages Required: Telugu & Kannada

### Job Summary

SMFG is looking for enthusiastic and customer-focused Telecalling Officers / Executives to join the team in Chennai. The ideal candidate should have experience in customer support or telecalling, preferably within the •banking/financial products sector•, with good communication skills in Telugu and Kannada.

### Key Responsibilities

• Handle inbound and outbound customer calls professionally.

• Assist customers with queries related to banking and financial products.

• Explain product features, eligibility, and process details clearly to customers.

• Follow up with customers regarding applications, documents, and service requests.

• Maintain accurate records of customer interactions and follow-ups.

• Resolve basic customer queries and escalate complex issues to the concerned team.

• Ensure excellent customer service and maintain professional communication.

• Achieve assigned calling, follow-up, and service-related targets.

• Follow company policies, processes, and compliance guidelines.

### Candidate Requirements

• Graduate in any discipline preferred.

• Freshers to 6 months of experience in customer support, telecalling, or banking-related processes.

Candidates with banking product experience• will be preferred.

• Excellent verbal communication skills.

• Telugu and Kannada language proficiency is mandatory.

• Customer-focused attitude with good interpersonal skills.

• Basic computer knowledge and ability to maintain records.

Candidates should be comfortable working from the Porur, Chennai• location.

### Why Join SMFG?

Attractive CTC of up to ₹4 LPA•

• Opportunity to build a career in the banking/financial services sector.

• Professional work environment and growth opportunities.

### Interview Details

Interview Mode: Walk-in

Location: Porur, Chennai

Position: Telecalling Officer / Executive

CTC: Up to ₹4 LPA

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Telecalling Executive job

  1. What qualifications and experience are required for this Customer Support Telecalling Executive position?
    Ans : Candidates should have a Graduate and above qualification with 1-1 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Telecalling Executive job ranges between ₹10,000-₹20,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telecalling Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Porur, Chennai.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Telecalling Executive job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Support Telecalling Executive job is located in Porur, Chennai.
  8. Why should you apply for this Customer Support Telecalling Executive job?
    Ans : This Customer Support Telecalling Executive job offers a salary between ₹10,000-₹20,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 20000

Contact Person

Pramila Pawar

Interview Address

1st Floor, Tower B, Commerzone IT Park, No 111, near Mount Poonamallee Road, Porur, Chennai, Tamil Nadu 600116, Porur, Chennai
Posted 5 days ago
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