# Job Title: Telecalling Officer / Executive
Company: SMFG
Location: Porur, Chennai
Experience: Freshers to 6 Months
CTC: Up to ₹4 LPA
Interview Mode: Walk-in Interview
Languages Required: Telugu & Kannada
### Job Summary
SMFG is looking for enthusiastic and customer-focused Telecalling Officers / Executives to join the team in Chennai. The ideal candidate should have experience in customer support or telecalling, preferably within the •banking/financial products sector•, with good communication skills in Telugu and Kannada.
### Key Responsibilities
• Handle inbound and outbound customer calls professionally.
• Assist customers with queries related to banking and financial products.
• Explain product features, eligibility, and process details clearly to customers.
• Follow up with customers regarding applications, documents, and service requests.
• Maintain accurate records of customer interactions and follow-ups.
• Resolve basic customer queries and escalate complex issues to the concerned team.
• Ensure excellent customer service and maintain professional communication.
• Achieve assigned calling, follow-up, and service-related targets.
• Follow company policies, processes, and compliance guidelines.
### Candidate Requirements
• Graduate in any discipline preferred.
• Freshers to 6 months of experience in customer support, telecalling, or banking-related processes.
Candidates with banking product experience• will be preferred.
• Excellent verbal communication skills.
• Telugu and Kannada language proficiency is mandatory.
• Customer-focused attitude with good interpersonal skills.
• Basic computer knowledge and ability to maintain records.
Candidates should be comfortable working from the Porur, Chennai• location.
### Why Join SMFG?
Attractive CTC of up to ₹4 LPA•
• Opportunity to build a career in the banking/financial services sector.
• Professional work environment and growth opportunities.
### Interview Details
Interview Mode: Walk-in
Location: Porur, Chennai
Position: Telecalling Officer / Executive
CTC: Up to ₹4 LPA