Telecalling Executive

10,000 - 15,000 /month

Smart Connect Workforce

Work from home

0 - 6 months Experience in Customer Support / TeleCaller

30 Openings

Work From Home

Full Time

Job Highlights

Industry Type: Loan/ Credit Card

All Education levels

All genders

6 days working | Day Shift

Job Description

We are looking for a Telecalling Executive to join our team at Smart Connect Workforce. The role offers ₹10000 - ₹15000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecalling Executive job

What is the eligibility criteria to apply for this Telecalling Executive job?
Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Jhansi.
How many working days are there for this Telecalling Executive job?
Ans: This Telecalling Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Telecalling Executive job?
Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., Smart Connect Workforce.
Is it a work from home job?
Ans: Yes, it’s a work from home job and can be done online.
How many openings are there for this Telecalling Executive role?
Ans: There is an immediate opening of 30 Telecalling Executive at Smart Connect Workforce
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecalling Executive job?
Ans: This Telecalling Executive job has Day Shift.