Telecalling Executive

15,000 - 25,000 /month

Smart Connect Workforce

Work from home

Freshers in Customer Support / TeleCaller

25 Openings

Work From Home

Full Time

Job Highlights

Industry Type: Loan/ Credit Card

All Education levels

Females Only

6 days working | Day Shift

Job Description

We are looking for a Telecalling Executive to join our team at Smart Connect Workforce. The role offers ₹15000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecalling Executive job

Can freshers or experienced candidates apply for this Telecalling Executive role?
Ans : Candidates who have All Education levels can apply for this Telecalling Executive role.
What salary is offered for this Telecalling Executive job?
Ans : The salary for this Telecalling Executive job ranges between ₹15,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Telecalling Executive job follows a Day shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Telecalling Executive job?
Ans : There are 25 vacancies for this Telecalling Executive role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels are eligible to apply for this Telecalling Executive job. No prior experience is required.
What is the job location for this position?
Ans : The job location for this Telecalling Executive position is Panna Naka, Satna.
What makes this Telecalling Executive job a good opportunity?
Ans : This Telecalling Executive job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 25 openings.