Telecalling Executive

15,000 - 25,000 /month

Smart Connect Workforce

Work from home

0 - 6 months Experience in Customer Support / TeleCaller

25 Openings

Work From Home

Full Time

Job Highlights

Industry Type: Loan/ Credit Card

All Education levels

Females Only

6 days working | Day Shift

Job Description

We are looking for a Telecalling Executive to join our team at Smart Connect Workforce. The role offers ₹15000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecalling Executive job

Can freshers or experienced candidates apply for this Telecalling Executive role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Telecalling Executive role.
What is the salary and job type for this role?
Ans : The salary for this Telecalling Executive job ranges between ₹15,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecalling Executive job follows a Day shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Telecalling Executive job. Only female candidates can apply.
Where is this job located?
Ans : This Telecalling Executive job is located in Civil Lines, Bareilly.
Why should you apply for this Telecalling Executive job?
Ans : This Telecalling Executive job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 25 openings available.