Telecalling Executive

At Simpel.ai, we are driven by a singular vision: to empower every Micro, Small, and Medium Enterprise (MSME) with the tools they need to thrive in today's fast-paced business environment. We believe that no matter the size or age of your business, you deserve the same opportunities to simplify operations and drive success. Through our AI-driven automation and ERP software solutions, we enable MSMEs to streamline their trade, improve productivity, and unlock growth potential. From procurement to production, and sales to marketing, we provide end-to-end software services that support businesses across the entire value chain. At Simpel, we understand that businesses are built by people, and we are here to help MSMEs scale, build stronger brands, and achieve their goals faster than ever before.

Key Responsibilities:

• Reach out to potential customers via calls to explain the app's features and benefits.

• Assist customers in downloading and installing the app on their devices.

• Provide effective solutions to customer issues, ensuring a positive user experience.

• Reach out to potential customers via calls to explain the app's features and benefits.

• Build rapport with customers and understand their needs.

• Provide daily reports on the number of calls made and issues resolved.

Key Skills Required:

• Good communication and fluent in Englisha and Hindi, and possess knowledge of one or more of the following

regional languages like Malayalam and Tamil.

• Ability to convince and influence customers.

• Basic technical knowledge to assist with app installations and usage.

• Problem-solving and conflict resolution skills.

• Patience and customer-centric attitude.

Eligibility:

• 0–6 months of experience in telecalling or a customer support role.

• Basic familiarity with smartphones and apps.

• Educational qualification: Minimum 12th Pass

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Telecalling Executive job

1. What is the eligibility criteria to apply for this Telecalling Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Telecalling Executive job?
   Ans: This Telecalling Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Executive job?
   Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., SIMPEL TECHLABS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Executive role?
   Ans: There is an immediate opening of 5 Telecalling Executive at SIMPEL TECHLABS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecalling Executive job?
   Ans: This Telecalling Executive job has Day Shift.