Customer Support Telecalling Executive

10,000 - 12,000 /month

Shree Ganga Finance Private Limited

Vidhyadhar Nagar, Jaipur

6 - 12 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Languages: Hindi

All Education levels

Females Only

6 days working | Day Shift

Job Benefits: Insurance, PF

PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Telecaller - Collection Calling to join our team Shree Ganga Finance Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to NBFC.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Meet and exceed collection target set by the organization.
Keep record of every customer interaction and collection activities.
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of collections and follow-ups with customer
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduation with experience of 6 months to 1 year. You will be responsible for cold callings, preparing accurate collection data, resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days a week during the 10:00am to 7:00pm shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Telecalling Executive job

What are the eligibility criteria for this Customer Support Telecalling Executive job?
Ans : Candidates should have All Education levels with 1-1 years of experience and skills like Computer Knowledge for this Customer Support Telecalling Executive job offered by Shree Ganga Finance Private Limited in Vidhyadhar Nagar, Jaipur.
What salary is offered for this Customer Support Telecalling Executive job?
Ans : The salary for this Customer Support Telecalling Executive job ranges between ₹10,000-₹12,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Telecalling Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vidhyadhar Nagar, Jaipur.
How many vacancies are there for this Customer Support Telecalling Executive job?
Ans : There are 2 vacancies for this Customer Support Telecalling Executive role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 1-1 years of experience are eligible to apply for this Customer Support Telecalling Executive role. Only female candidates are eligible.
What does the role of Customer Support Telecalling Executive involve?
Ans : As a Customer Support Telecalling Executive, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Telecalling Executive position is Vidhyadhar Nagar, Jaipur.
Who is the right fit for this Customer Support Telecalling Executive job?
Ans : A candidate having skills like Computer Knowledge with 1-1 years of experience is the right fit for this Customer Support Telecalling Executive job.
What makes this Customer Support Telecalling Executive job a good opportunity?
Ans : This Customer Support Telecalling Executive job is a good opportunity as it offers a salary between ₹10,000-₹12,000 per month. This is a Full Time job and has 2 openings.