Customer Support Telecalling Executive

10,000 - 25,000 /month

Shakti Enterprises And Marketing Company

Sector 14 Vasundhara, Ghaziabad

1 - 2 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

Industry Type: Software & IT Services

All Education levels

Females Only

6 days working | Day Shift

Job Description

We are looking for a Telecalling Executive to join our team at Shakti Enterprises And Marketing Company. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹10000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 1 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Telecalling Executive job

What are the eligibility criteria for this Customer Support Telecalling Executive job?
Ans : Candidates should have All Education levels with 1-2 years of experience for this Customer Support Telecalling Executive job offered by Shakti Enterprises And Marketing Company in Sector 14 Vasundhara, Ghaziabad.
What salary is offered for this Customer Support Telecalling Executive job?
Ans : The salary for this Customer Support Telecalling Executive job ranges between ₹10,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Telecalling Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 14 Vasundhara, Ghaziabad.
How many vacancies are there for this Customer Support Telecalling Executive job?
Ans : There are 2 vacancies for this Customer Support Telecalling Executive role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 1-2 years of experience are eligible to apply for this Customer Support Telecalling Executive role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Support Telecalling Executive position is Sector 14 Vasundhara, Ghaziabad.
What makes this Customer Support Telecalling Executive job a good opportunity?
Ans : This Customer Support Telecalling Executive job is a good opportunity as it offers a salary between ₹10,000-₹25,000 per month. This is a Full Time job and has 2 openings.