Telecalling Executive

10,000 - 12,000 /month

Saniti Enterprises

Rithala, Delhi

6 - 12 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Education

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Telecalling Executive to join our team at Saniti Enterprises. The role offers ₹ 10,000 - ₹ 12,000 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecalling Executive job

What are the eligibility criteria for this Telecalling Executive job?
Ans : Candidates should have a 12th Pass and above qualification with 1-1 years of experience and skills like Domestic Calling for this Telecalling Executive job offered by Saniti Enterprises in Rithala, Delhi.
What salary is offered for this Telecalling Executive job?
Ans : The salary for this Telecalling Executive job ranges between ₹10,000-₹12,000 per month.
What shift and timings does this job follow?
Ans : This Telecalling Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Rithala, Delhi.
How many vacancies are there for this Telecalling Executive job?
Ans : There is 1 vacancy for this Telecalling Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-1 years of experience are eligible to apply for this Telecalling Executive role. Only female candidates are eligible.
What does the role of Telecalling Executive involve?
Ans : As a Telecalling Executive, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecalling Executive position is Rithala, Delhi.
Who is the right fit for this Telecalling Executive job?
Ans : A candidate having skills like Domestic Calling with 1-1 years of experience is the right fit for this Telecalling Executive job.
What makes this Telecalling Executive job a good opportunity?
Ans : This Telecalling Executive job is a good opportunity as it offers a salary between ₹10,000-₹12,000 per month. This is a Full Time job and has 1 openings.