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Telecalling Executive

salary 18,500 - 25,000 /month*
company-logo
job companyPvr Cements
job location Peerzadiguda, Hyderabad
incentive₹5,000 incentives included
job experience1 - 5 years Experience in Customer Support / TeleCaller
2 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Languages: Hindi, Telugu
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: Meal, Medical Benefits

Job Description

We are looking for a Telecalling Executive to join our team at PVR Cements. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Construction. The role offers ₹18,500 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 1 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Telecalling Executive job

  1. What skills and experience do you need for this Telecalling Executive job?
    Ans : To apply for this Telecalling Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-5 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telecalling Executive job ranges between ₹18,500-₹25,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Telecalling Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Peerzadiguda, Hyderabad.
  5. How many vacancies are there for this Telecalling Executive job?
    Ans : There are 2 vacancies for this Telecalling Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 1-5 years of experience are eligible to apply for this Telecalling Executive role. Only female candidates are eligible.
  7. What are the key responsibilities of this Telecalling Executive job?
    Ans : As a Telecalling Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Telecalling Executive position is Peerzadiguda, Hyderabad.
  9. Who is the right fit for this Telecalling Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-5 years of experience is the right fit for this Telecalling Executive job.
  10. What makes this Telecalling Executive job a good opportunity?
    Ans : This Telecalling Executive job is a good opportunity as it offers a salary between ₹18,500-₹25,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Meal, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 18500 - ₹ 25000

Regional Languages

Hindi, Telugu

English Proficiency

Yes

Contact Person

Naveen Nadella

Interview Address

pillor no 99, Kakatiya hospital line, 12-27 Rd No.2,P&T Colony, Hyderabad - Warangal Hwy, Medipally, Canara Nagar, Peerzadiguda, Hyderabad, Telangana 500098, Peerzadiguda, Hyderabad
Posted 5 hours ago
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