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Customer Support Telecalling Executive

salary 15,000 - 25,000 /month
company-logo
job companyPunjab Machine Tools
job location Gandhi Bagh, Nagpur
job experience1 - 6+ years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Non-voice/Chat Process

Job Highlights

qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF, Medical Benefits

Job Description

We are looking for a Telecalling Executive to join our team at Punjab Machine Tools to handle customer calls, provide exceptional customer support and resolve queries related to Paymet calling. The role offers an attractive in-hand salary of ₹15,000 - ₹25,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is Graduate and 1 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Support Telecalling Executive job

  1. What qualifications and experience are required for this Customer Support Telecalling Executive position?
    Ans : Candidates should have a Graduate and above qualification with 1-7 years of experience and skills like Computer Knowledge, Non-voice/Chat Process.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Telecalling Executive job ranges between ₹15,000-₹25,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telecalling Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Gandhi Bagh, Nagpur.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Telecalling Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Telecalling Executive job?
    Ans : As a Customer Support Telecalling Executive, key responsibilities include skills like Computer Knowledge, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Telecalling Executive job is located in Gandhi Bagh, Nagpur.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Non-voice/Chat Process along with 1-7 years of experience is ideal for this Customer Support Telecalling Executive job.
  10. Why should you apply for this Customer Support Telecalling Executive job?
    Ans : This Customer Support Telecalling Executive job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Medical Benefits

Skills Required

Computer Knowledge, Non-voice/Chat Process, tally, Good communication and calling skills customer handling payment followup negotiation convincing skills and basic MS Excel knowledge Candidate should be comfortable making regular followup calls and coordinating with customers for outstanding payment collection

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 25000

Contact Person

HR Team

Interview Address

Corp. Off.: 2nd Floor, 74/B Vidya Bhavan,above Saraswat bank, Central Avenue, Nagpur, Gandhi Bagh, Nagpur
Posted 8 hours ago
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