Telecalling Executive

15,000 - 25,000 /month*

Plan Care Foundation

Uttam Nagar East, Delhi

₹5,000 incentives included

1 - 6+ years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Job Highlights

All Education levels

Females Only

6 days working | Day Shift

Job Benefits: Insurance

Job Description

We are looking for a Telecalling Executive to join our team at Plan Care Foundation. The role offers ₹10000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to NGO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to Donor inquiries, complaints and concerns with a problem-solving mindset.
Log interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Telecalling Executive job

What are the eligibility criteria for this Telecalling Executive job?
Ans : Candidates should have All Education levels with 1-7 years of experience for this Telecalling Executive job offered by Plan Care Foundation in Uttam Nagar East, Delhi.
What salary is offered for this Telecalling Executive job?
Ans : The salary for this Telecalling Executive job ranges between ₹15,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Telecalling Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Uttam Nagar East, Delhi.
How many vacancies are there for this Telecalling Executive job?
Ans : There are 10 vacancies for this Telecalling Executive role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 1-7 years of experience are eligible to apply for this Telecalling Executive role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Telecalling Executive position is Uttam Nagar East, Delhi.
What makes this Telecalling Executive job a good opportunity?
Ans : This Telecalling Executive job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 10 openings.