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Customer Support Telecalling Executive

salary 15,000 - 25,000 /month*
company-logo
job companyPlan Care Foundation
job location Uttam Nagar East, Delhi
incentive₹7,000 incentives included
job experience6+ months Experience in Customer Support / TeleCaller
10 Openings
Incentives included
full_time Full Time

Job Highlights

qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: Medical Benefits

Job Description

We are looking for a Telecalling Executive to join our team at Plan Care Foundation. The role offers ₹15,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to NGO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 6 months - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Support Telecalling Executive job

  1. Who is eligible to apply for this Customer Support Telecalling Executive job at Plan Care Foundation?
    Ans : Candidates should have a 12th Pass and above qualification for this Customer Support Telecalling Executive job offered by Plan Care Foundation.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹25,000 per month in this Customer Support Telecalling Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telecalling Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Uttam Nagar East, Delhi.
  5. How many vacancies are there for this Customer Support Telecalling Executive job?
    Ans : There are 10 vacancies for this Customer Support Telecalling Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 1-7 years of experience are eligible to apply for this Customer Support Telecalling Executive role. Only female candidates are eligible.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Telecalling Executive position is Uttam Nagar East, Delhi.
  8. What makes this Customer Support Telecalling Executive job a good opportunity?
    Ans : This Customer Support Telecalling Executive job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Medical Benefits

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 25000

English Proficiency

Yes

Contact Person

Sakshi

Interview Address

A-26, Milap Nagar, Mangal Bazar Road, Near Himalaya Sagar Restraunt, Uttam Nagar East, Delhi
Posted 4 hours ago
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