Telecalling Executive

16,000 - 22,360 /month*

Nishtha Enterprise

Ashiana Nagar, Patna

₹1,360 incentives included

Freshers in Customer Support / TeleCaller

16 Openings

Incentives included

Part Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Education

Languages: Hindi

12th Pass and above

Females Only

6 days working | Day Shift

Job Benefits: Medical Benefits

Internet Connection, PAN Card, Aadhar Card

Job Description

We are looking for a Telecalling Executive to join our team at Nishtha Enterprise. The role offers ₹16000 - ₹22360 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecalling Executive job

Can freshers or experienced candidates apply for this Telecalling Executive role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Telecalling Executive role.
How much can you earn in this position?
Ans : You can earn between ₹16,000-₹22,000 per month in this Telecalling Executive position.
What shift and timings does this job follow?
Ans : This Telecalling Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ashiana Nagar, Patna.
How many vacancies are there for this Telecalling Executive job?
Ans : There are 16 vacancies for this Telecalling Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification are eligible to apply for this Telecalling Executive job. No prior experience is required.
What work will you do in this role?
Ans : As a Telecalling Executive, you will work on skills like Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Telecalling Executive position is Ashiana Nagar, Patna.
Who is the right fit for this Telecalling Executive job?
Ans : A candidate having skills like Computer Knowledge is the right fit for this Telecalling Executive job.
What makes this Telecalling Executive job a good opportunity?
Ans : This Telecalling Executive job is a good opportunity as it offers a salary between ₹16,000-₹22,000 per month. This is a Part Time job and has 16 openings.