Telecalling Executive

19,000 - 25,000 /month

Ms Bpo Tech Private Limited

Sakchi, Jamshedpur

0 - 6 months Experience in Customer Support / TeleCaller

50 Openings

Full Time/Part Time

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Flexible Shift

Job Description

We are looking for a Telecalling Executive to join our team at Ms Bpo Tech Private Limited. The role offers ₹19000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the flexible shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecalling Executive job

Can freshers or experienced candidates apply for this Telecalling Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Telecalling Executive role.
What is the salary and job type for this role?
Ans : The salary for this Telecalling Executive job ranges between ₹19,000-₹25,000 per month. This is a Both job.
What shift and timings does this job follow?
Ans : This Telecalling Executive job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sakchi, Jamshedpur.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecalling Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Telecalling Executive job is located in Sakchi, Jamshedpur.
Why should you apply for this Telecalling Executive job?
Ans : This Telecalling Executive job offers a salary between ₹19,000-₹25,000 per month. This is a Both opportunity and has 50 openings available.