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Telecalling Executive

salary 15,000 - 20,000 /month
company-logo
job companyMk Enterprise
job location Agra Road, Aligarh
job experienceFreshers in Customer Support / TeleCaller
18 Openings
full_time Full Time

Skills Required

Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Loan/ Credit Card
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a Telecalling Executive to join our team at Mk Enterprise. The role offers ₹15000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecalling Executive job

  1. What skills and experience do you need for this Telecalling Executive job?
    Ans : To apply for this Telecalling Executive job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹20,000 per month in this Telecalling Executive position.
  3. What shift and timings does this job follow?
    Ans : This Telecalling Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Agra Road, Aligarh.
  5. How many vacancies are there for this Telecalling Executive job?
    Ans : There are 18 vacancies for this Telecalling Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Telecalling Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Telecalling Executive, you will work on skills like Domestic Calling, Query Resolution, Non-voice/Chat Process.
  8. What is the job location for this position?
    Ans : The job location for this Telecalling Executive position is Agra Road, Aligarh.
  9. Who is the right fit for this Telecalling Executive job?
    Ans : A candidate having skills like Domestic Calling, Query Resolution, Non-voice/Chat Process is the right fit for this Telecalling Executive job.
  10. What makes this Telecalling Executive job a good opportunity?
    Ans : This Telecalling Executive job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 18 openings.
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Other Details

Incentives

No

No. Of Working Days

5 days working

Skills Required

Domestic Calling, Domestic Calling, Domestic Calling, Query Resolution, Query Resolution, Query Resolution, Non-voice/Chat Process, Non-voice/Chat Process, Non-voice/Chat Process

Shift

DAY

Contract Job

No

Salary

₹ 15000 - ₹ 20000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Anupam

Interview Address

Telephonic Interview
Posted 10+ days ago

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Job Hai > Jobs in Aligarh > Customer Support / TeleCaller Jobs in Aligarh > Telecalling Executive