Telecalling Executive

Position: Telecaller (Customer Support & Customer Data Handling)

Experience: 0–2 years
Salary Range: As per company (usually ₹12,000 – ₹15,000 depending on experience)

Job Summary:

We are looking for a Telecaller who can handle customer calls, collect customer details, maintain records, and provide customer support. The ideal candidate should have good communication skills and basic computer knowledge.

Key Responsibilities:

1. Customer Calling & Support

• Make outbound calls to customers regarding inquiries, orders, or follow-ups.

• Handle inbound calls related to product details, pricing, complaints, and support.

• Provide clear information about company products and services.

• Maintain a polite and professional tone with every customer.

2. Customer Data Management

• Collect and update customer details in the system (name, phone, address, requirements).

• Maintain accurate customer databases in Excel/CRM.

• Verify customer information and ensure no duplicate records.

3. Follow-up & Conversion

• Follow up with leads provided by management.

• Understand customer needs and share appropriate product details.

• Convert inquiries into sales support leads for the sales team.

4. Coordination Work

• Coordinate with sales team for order updates.

• Share customer feedback with management.

• Prepare daily call reports and follow-up reports.

Required Skills:

• Good Hindi & basic English communication

• Basic computer skills (Excel, WhatsApp Business, Email)

• Professional phone etiquette

• Ability to handle customer queries calmly

• Time management and record-keeping skills

Qualifications:

• Minimum 12th pass

• Experience in telecalling / customer service preferred

• Freshers can also apply

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Telecalling Executive job

1. What is the eligibility criteria to apply for this Telecalling Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Surat.
3. How many working days are there for this Telecalling Executive job?
   Ans: This Telecalling Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Executive job?
   Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., Miracle Hub.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Executive role?
   Ans: There is an immediate opening of 10 Telecalling Executive at Miracle Hub
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecalling Executive job?
   Ans: This Telecalling Executive job has Day Shift.