Telecalling Executive

12,000 - 16,000 /month

Mind Booti Private Limited

Uklanamandi, Hissar

2 - 3 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: FMCG

Languages: Hindi

All Education levels

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card

Job Description

We are looking for a Telecalling Executive to join our team at Mind Booti Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to FMCG. The role offers ₹12,000 - ₹16,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 2 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Telecalling Executive job

What qualifications and experience are required for this Telecalling Executive position?
Ans : Candidates should have All Education levels with 2-3 years of experience and skills like Computer Knowledge, Query Resolution.
What is the salary and job type for this role?
Ans : The salary for this Telecalling Executive job ranges between ₹12,000-₹16,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecalling Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Uklanamandi, Hissar.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 2-3 years of experience can apply for this Telecalling Executive job. Only female candidates can apply.
What are the key responsibilities of this Telecalling Executive job?
Ans : As a Telecalling Executive, key responsibilities include skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecalling Executive job is located in Uklanamandi, Hissar.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 2-3 years of experience is ideal for this Telecalling Executive job.
Why should you apply for this Telecalling Executive job?
Ans : This Telecalling Executive job offers a salary between ₹12,000-₹16,000 per month. This is a Full Time opportunity and has 1 openings available.