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Customer Support Telecalling Executive

salary 15,000 - 20,000 /month
company-logo
job companyMimansha Industries Private Limited
job location Satellite, Ahmedabad
job experience1 - 5 years Experience in Customer Support / TeleCaller
4 Openings
full_time Full Time

Job Highlights

qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Telecalling Executive to join our team at Mimansha Industries Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Jewellery showrooms. The role offers ₹ 15,000 - ₹ 16,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Support Telecalling Executive job

  1. What are the eligibility criteria for this Customer Support Telecalling Executive job?
    Ans : Candidates should have a Graduate and above qualification with 1-5 years of experience for this Customer Support Telecalling Executive job offered by Mimansha Industries Private Limited in Satellite, Ahmedabad.
  2. What salary is offered for this Customer Support Telecalling Executive job?
    Ans : The salary for this Customer Support Telecalling Executive job ranges between ₹15,000-₹20,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telecalling Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Satellite, Ahmedabad.
  5. How many vacancies are there for this Customer Support Telecalling Executive job?
    Ans : There are 4 vacancies for this Customer Support Telecalling Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification and 1-5 years of experience are eligible to apply for this Customer Support Telecalling Executive role. Only female candidates are eligible.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Telecalling Executive position is Satellite, Ahmedabad.
  8. What makes this Customer Support Telecalling Executive job a good opportunity?
    Ans : This Customer Support Telecalling Executive job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 4 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 20000

Contact Person

Balkrushna Shingare

Interview Address

Om Zaira Diamond Ground Floor, Satellite, Ahmedabad
Posted 2 days ago

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Job Hai > Jobs in Ahmedabad > Customer Support / TeleCaller Jobs in Ahmedabad > Telecalling Executive