We are looking for a Telecalling Executive to join our team at Mechknow India Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹10000 - ₹15000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Night shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Telecalling Executive job
Can freshers or experienced candidates apply for this Telecalling Executive role?
Ans : Candidates who have a Graduate and above qualification can apply for this Telecalling Executive role.
What is the salary and job type for this role?
Ans : The salary for this Telecalling Executive job ranges between ₹10,000-₹15,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecalling Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Balanagar, Hyderabad.
How many openings are available for this position?
Ans : There are 3 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification can apply for this Telecalling Executive role. No prior experience is required.
What are the key responsibilities of this Telecalling Executive job?
Ans : As a Telecalling Executive, key responsibilities include skills like International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecalling Executive job is located in Balanagar, Hyderabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling along is ideal for this Telecalling Executive job.
Why should you apply for this Telecalling Executive job?
Ans : This Telecalling Executive job offers a salary between ₹10,000-₹15,000 per month. This is a Full Time opportunity and has 3 openings available.