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Telecalling Executive

salary 10,000 - 15,000 /month
company-logo
job companyMechknow India Private Limited
job location Balanagar, Hyderabad
job experienceFreshers in Customer Support / TeleCaller
Replies in 24hrs
3 Openings
full_time Full Time

Skills Required

International Calling

Job Highlights

sales
Industry Type: Software & IT Services
qualification
Graduate and above
gender
Females Only
jobShift
5 days working | Night Shift

Job Description

We are looking for a Telecalling Executive to join our team at Mechknow India Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹10000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Night shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecalling Executive job

  1. Can freshers or experienced candidates apply for this Telecalling Executive role?
    Ans : Candidates who have a Graduate and above qualification can apply for this Telecalling Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telecalling Executive job ranges between ₹10,000-₹15,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Telecalling Executive job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Balanagar, Hyderabad.
  5. How many openings are available for this position?
    Ans : There are 3 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a Graduate and above qualification can apply for this Telecalling Executive role. No prior experience is required.
  7. What are the key responsibilities of this Telecalling Executive job?
    Ans : As a Telecalling Executive, key responsibilities include skills like International Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Telecalling Executive job is located in Balanagar, Hyderabad.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like International Calling along is ideal for this Telecalling Executive job.
  10. Why should you apply for this Telecalling Executive job?
    Ans : This Telecalling Executive job offers a salary between ₹10,000-₹15,000 per month. This is a Full Time opportunity and has 3 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Skills Required

International Calling

Shift

Night

Contract Job

No

Salary

₹ 10000 - ₹ 15000

English Proficiency

Yes

Contact Person

Shanthi Muthyaia

Interview Address

6-2-103/119 , Shiridi Sai Baba Colony
Posted 10+ days ago
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