Telecalling Executive

JOB -Telecaller (Lead Follow-Up)

Location: East Tambaram, Selaiyur

Department: Sales & Marketing

Type: Full-Time

• 🔑 Key Responsibilities📌 High-Volume Call Handling: Should be capable of managing 100–150 quality calls daily with consistency and professionalism.

• 📌 Lead Engagement: Follow up on Meta & Google-generated leads across multiple business verticals.

• 📌 Prospect Reach: Strong idea on how to connect with RNR (Ring No Response) calls via multiple channels & find alternative ways to reach prospects.

• 📌 Sales Conversion Strategy: Use different strategies to maximize sales conversions and meet monthly targets.

• 📌 Deal Closing & Negotiation: Quick learner in closing deals, negotiating smartly, and overcoming objections with confidence.

• 📌 Pain Point Analysis: Understand prospect needs, listen actively, identify pain points, and sell effective solutions.

• 📌 Cross-Selling Skills: Proactively cross-sell services wherever possible to boost revenue.

• 📌 Call Quality Management: Follow pre-approved call scripts, ensure quality standards, and manage escalations.

• 📌 Follow-Up Commitment: Be passionate and persistent in follow-up cases with high ownership and accountability.

• 📌 CRM & Data Entry: Accurately update lead status, call history, and conversion progress in CRM & Excel sheets.

• 📌 Reporting & Insights: Generate call performance reports, track conversion ratios, and share actionable insights.

• 📌 Recorded Call Analysis: Regularly review call recordings, provide value tips, hacks, and strategies to improve team efficiency.

• 📌 Team Handling Experience: Strong experience in team management, workflow supervision, and mentoring juniors.

• 📌 Cross-Audit Skills: Audit telecallers’ workflows and reports to ensure accuracy and productivity.

• 📌 Process Optimization: Continuously refine scripts, call flow, and follow-up strategies for better results.

• 📌 Collaboration: Work closely with the sales & marketing team to drive unified business goals.

• 👤 Who You Are💬 Strong communicator in English, Tamil, and/or regional languages.

• 🖥️ Proficient in CRM tools, Excel & lead management platforms.

• 🎯 Goal-driven with a proven track record in sales & lead conversions.

• 🤝 Experienced in telecalling, team handling, and performance coaching.

• 🚀 Quick learner with adaptability to new sales strategies and technologies.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Telecalling Executive job

1. What is the eligibility criteria to apply for this Telecalling Executive job?
   Ans: The candidate should be All Education levels and above with 6 months - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹23000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Telecalling Executive job?
   Ans: This Telecalling Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Executive job?
   Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., MANGAI ENTERPRISES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Executive role?
   Ans: There is an immediate opening of 1 Telecalling Executive at MANGAI ENTERPRISES
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecalling Executive job?
   Ans: This Telecalling Executive job has Day Shift.