Telecalling Executive

12,000 - 30,000 /month*

M/s. Beyond Passion

Nanganallur, Chennai

₹5,000 incentives included

0 - 1 years Experience in Customer Support / TeleCaller

5 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Languages: Tamil

All Education levels

All genders

6 days working | Flexible Shift

Laptop/Desktop, PAN Card, Aadhar Card

Job Description

We are looking for a Telecalling Executive to join our team at M/s. Beyond Passion. The role offers ₹12,000 - ₹30,000 and involves managing customer calls, delivering outstanding customer service related to Event. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Telecalling Executive job

What skills and experience do you need for this Telecalling Executive job?
Ans : To apply for this Telecalling Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
What salary is offered for this Telecalling Executive job?
Ans : The salary for this Telecalling Executive job ranges between ₹12,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Telecalling Executive job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Nanganallur, Chennai.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecalling Executive job is open for both male and female candidates.
What does the role of Telecalling Executive involve?
Ans : As a Telecalling Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecalling Executive job is located in Nanganallur, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Telecalling Executive job.
Why should you apply for this Telecalling Executive job?
Ans : This Telecalling Executive job offers a salary between ₹12,000-₹30,000 per month. This is a Full Time opportunity and has 5 openings available.