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Customer Support Telecalling Executive

salary 20,000 - 25,000 /month
company-logo
job companyLivetizes Enterprises
job location Sector 49 Gurgaon, Gurgaon
job experience1 - 5 years Experience in Customer Support / TeleCaller
10 Openings
full_time फुल टाइम

आवश्यक स्किल्स

Computer Knowledge
Domestic Calling
Query Resolution

जॉब हाइलाइट्स

sales
Languages: Hindi
qualification
Graduate and above
gender
Males Only
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account

जॉब डिस्क्रिप्शन

We are looking for a Telecalling Executive to join our team at Livetizes Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to entertainment. The role offers ₹20,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 1 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

अन्य डिटेल्स

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Support Telecalling Executive job

  1. What skills and experience do you need for this Customer Support Telecalling Executive job?
    Ans : To apply for this Customer Support Telecalling Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-5 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Telecalling Executive job ranges between ₹20,000-₹25,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telecalling Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 49 Gurgaon, Gurgaon.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a Graduate and above qualification with 1-5 years of experience can apply for this Customer Support Telecalling Executive job. Only male candidates can apply.
  7. What are the key responsibilities of this Customer Support Telecalling Executive job?
    Ans : As a Customer Support Telecalling Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Telecalling Executive job is located in Sector 49 Gurgaon, Gurgaon.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-5 years of experience is ideal for this Customer Support Telecalling Executive job.
  10. Why should you apply for this Customer Support Telecalling Executive job?
    Ans : This Customer Support Telecalling Executive job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
और देखेंdown-arrow

अन्य डिटेल्स

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, customer support

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 25000

Regional Languages

Hindi

English Proficiency

Yes

संपर्क व्यक्ति

Komal

इंटरव्यू ऐड्रेस

Unit No. 121-122, Tower-B4, Sector 49, Gurgaon
Posted 4 days ago
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