Telecalling Executive

14,000 - 23,000 /month*

Kvalita Analyza Private Limited

Work from home

₹3,000 incentives included

Freshers in Customer Support / TeleCaller

25 Openings

Incentives included

Work From Home

Part Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: Healthcare

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance

Internet Connection, Aadhar Card, Bank Account

Job Description

We are looking for a Telecalling Executive to join our team at Kvalita Analyza Private Limited. The role offers ₹ 14,000 - ₹ 23,000 and involves managing customer calls, delivering outstanding customer service related to Healthcare. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecalling Executive job

What skills and experience do you need for this Telecalling Executive job?
Ans : To apply for this Telecalling Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along.
What is the salary and job type for this role?
Ans : The salary for this Telecalling Executive job ranges between ₹14,000-₹23,000 per month. This is a Part Time job.
What shift and timings does this job follow?
Ans : This Telecalling Executive job follows a Day shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecalling Executive job is open for both male and female candidates.
What are the key responsibilities of this Telecalling Executive job?
Ans : As a Telecalling Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecalling Executive job is located in AB Road indore, Indore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along is ideal for this Telecalling Executive job.
Why should you apply for this Telecalling Executive job?
Ans : This Telecalling Executive job offers a salary between ₹14,000-₹23,000 per month. This is a Part Time opportunity and has 25 openings available.