We are looking for a Telecalling Executive to join our team at Kun Auto Company Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Automobile. The role offers ₹15,000 - ₹22,500 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is below 10th and 6 months - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.
More about this Telecalling Executive job
What skills and experience do you need for this Telecalling Executive job?
Ans : To apply for this Telecalling Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-3 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹22,500 per month in this Telecalling Executive position.
What shift and timings does this job follow?
Ans : This Telecalling Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ambattur, Chennai.
How many vacancies are there for this Telecalling Executive job?
Ans : There are 10 vacancies for this Telecalling Executive role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 1-3 years of experience are eligible to apply for this Telecalling Executive role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Telecalling Executive, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Telecalling Executive position is Ambattur, Chennai.
Who is the right fit for this Telecalling Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 1-3 years of experience is the right fit for this Telecalling Executive job.
What makes this Telecalling Executive job a good opportunity?
Ans : This Telecalling Executive job is a good opportunity as it offers a salary between ₹15,000-₹22,500 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details
Incentives
Yes
No. Of Working Days
6
Benefits
Insurance, PF, Medical Benefits
Skills Required
Computer Knowledge, Domestic Calling, Query Resolution, International Calling, Non-voice/Chat Process
Shift
Day
Contract Job
No
Salary
₹ 15000 - ₹ 22500
Regional Languages
Tamil
English Proficiency
Yes
Contact Person
Raja Pandi
Interview Address
A2,1st cross main road, Ambattur industrail Estate, ambattur, chennai-600058, Ambattur, Chennai