Tele collection process for leading bank
Job Description:
Responsibilities:
1.Telecalling: Initiate collection efforts through outbound calls to customers with overdue payments.
2.Customer Interaction: Professionally negotiate repayment terms, understanding customers financial situations.
3.Payment Follow-Up: Ensure timely repayments and maintain accurate records.
4.Collections Targets: Meet individual collection goals set by team lead or manager.
5.Customer Assistance: Resolve payment-related queries or concerns.
6.Compliance: Follow legal and ethical guidelines in collections.
7.Reporting: Update team lead or manager on collection activities.
Requirements:
6 months+ years of experience
Must be Multilingual
Strong communication and negotiation skills
Target-driven and result-oriented
Empathetic and customer-focused
Basic computer skills
What we offer:
A smart, talented and agile team: A group of ambitious, driven and fun individuals building together a future in Fintech technology.
Compensation & Benefits: Competitive salary .
Growth & Experience: The ability to grow and excel with a fast growing and thriving company.
Join our energetic team at Kuber Group and contribute to our mission of revolutionizing the lending industry. Apply now and be part of our efforts to provide outstanding collections specialist and drive collection efficiency while making a positive impact on the financial ecosystem.
NOTE:Interested candidates can directly send their updated resume to my WA - 9019911016.