We are looking for a Telecalling Executive to join our team at Kiaasa Retail Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹20,000 - ₹30,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Company:- Kiaasa Retail Limited (Brand:- Kiaasa)
Post: Tellecalling Executive
Qualification: Graduation
Experience (Minimum): 3-6 yrs in same Domain
Salary: ₹20,000-₹30,000
Location:- Ghaziabad
Gender Preference: Female
Industry: Any
No. of Openings: 3
Skills Required: Good command over MS- Excel, Excellent interpersonal and communication skills, Customer Focus, knowledge of Retail Sales Operations.
Apply Now 📩 Email: hr.kiaasa@kiaasaretail.com
📞 Contact: +91 9319998281 (only whatsapp)