Telecalling Executive

13,000 - 25,000 /month

Kgs Infotech

Anna Nagar East, Chennai

6 - 24 months Experience in Customer Support / TeleCaller

Replies in 24hrs

10 Openings

ఫుల్ టైమ్

కావాల్సిన Skills

Computer Knowledge

International Calling

Job Highlights

Industry Type: BPO

All Education levels

All genders

5 days working | Night Shift

Bike, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

మీకు సరిపోతుందో లేదో చెక్ చేయడానికి రిజిస్టర్ చేసుకోండి!

Job వివరణ

We are looking for a Telecalling Executive to join our team at Kgs Infotech. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹12000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Night shift.

ఇతర details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Telecalling Executive job

What is the eligibility criteria to apply for this Telecalling Executive job?
Ans: The candidate should be All Education levels and above with 6 months - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹13000 - ₹25000 per month that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Telecalling Executive job?
Ans: This Telecalling Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Telecalling Executive job?
Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., Kgs Infotech.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecalling Executive role?
Ans: There is an immediate opening of 10 Telecalling Executive at Kgs Infotech
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecalling Executive job?
Ans: This Telecalling Executive job has Night Shift.

Candidates can call HR for more info.

మరింత చదవండి

ఇతర details

Incentives

No. Of Working Days

Skills Required

Computer Knowledge, Computer Knowledge, Computer Knowledge, Computer Knowledge, Computer Knowledge, International Calling, International Calling, International Calling, International Calling, International Calling

Shift

NIGHT

Contract Job

Salary

₹ 13000 - ₹ 25000

English Proficiency

Yes

Contact Person

Vikram

ఇంటర్వ్యూ అడ్రస్

w-110 sabari towers 3rd Avenue Anna nagar chennai 40

Posted 16 hours ago

ఏకరీతి jobsకు Apply చేయండి

Bpo Team Leader

₹ 25,000 - 55,000 per month *

Rahaa Associates Layout Private Limited

Koyambedu, Chennai

6+ months Experience in Customer Support / TeleCaller

Incentives included

5 Openings