Customer Support Telecalling Executive

16,500 - 20,500 /month

Kataria Automobiles Private Limited

VIP Road Vesu, Surat

0 - 5 years Experience in Customer Support / TeleCaller

3 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Job Highlights

Industry Type: Automobile

Languages: Hindi, Gujarati

Graduate and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecalling Executive to join our team at Kataria Automobiles Private Limited. The role offers ₹16,500 - ₹20,500 and involves managing customer calls, delivering outstanding customer service related to Automobile. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Telecalling Executive job

What skills and experience do you need for this Customer Support Telecalling Executive job?
Ans : To apply for this Customer Support Telecalling Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along with 0-5 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Telecalling Executive job ranges between ₹16,500-₹20,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Telecalling Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in VIP Road Vesu, Surat.
How many vacancies are there for this Customer Support Telecalling Executive job?
Ans : There are 3 vacancies for this Customer Support Telecalling Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 0-5 years of experience are eligible to apply for this Customer Support Telecalling Executive role. Only female candidates are eligible.
What are the key responsibilities of this Customer Support Telecalling Executive job?
Ans : As a Customer Support Telecalling Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Telecalling Executive position is VIP Road Vesu, Surat.
Who is the right fit for this Customer Support Telecalling Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling with 0-5 years of experience is the right fit for this Customer Support Telecalling Executive job.
What makes this Customer Support Telecalling Executive job a good opportunity?
Ans : This Customer Support Telecalling Executive job is a good opportunity as it offers a salary between ₹16,500-₹20,500 per month. This is a Full Time job and has 3 openings.