Telecalling Executive

18,250 - 20,800 /month

Jovee Enterprises

Kodambakkam, Chennai

0 - 6 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Industry Type: Software & IT Services

Languages: Tamil

Graduate and above

All genders

5 days working | Day Shift

Job Benefits: PF, Medical Benefits

Internet Connection, PAN Card, Aadhar Card

Job Description

We are looking for a Telecalling Executive to join our team at Jove Electronics Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹18250 - ₹20800 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecalling Executive job

What is the eligibility criteria to apply for this Telecalling Executive job?
Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹20500 per month that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Telecalling Executive job?
Ans: This Telecalling Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Telecalling Executive job?
Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., Jovee Enterprises.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecalling Executive role?
Ans: There is an immediate opening of 25 Telecalling Executive at Jovee Enterprises
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecalling Executive job?
Ans: This Telecalling Executive job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

PF, Medical Benefits

Shift

Day

Salary

₹ 18250 - ₹ 20800

Regional Languages

Tamil

English Proficiency

Yes

Contact Person

Santhosh Kumar

Interview Address

Kodambakkam, Chennai

Posted 10+ days ago

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Job Hai > Jobs in Chennai > Customer Support / TeleCaller Jobs in Chennai > Telecalling Executive