Telecalling Executive

Job Summary:

We are looking for a motivated and result-oriented Telecaller Executive to join our team. The ideal candidate will be responsible for making outbound calls to potential customers, answering inbound queries, and converting leads into sales or appointments. You should have excellent communication skills and a customer-first attitude.

Key Responsibilities:

• Make outbound calls to potential or existing customers to inform them about products/services.

• Answer incoming calls from customers to resolve queries and provide information.

• Understand customer needs and offer suitable solutions.

• Maintain records of calls and customer information in the CRM system.

• Follow up on leads and ensure timely responses.

• Achieve daily/weekly/monthly call targets and conversion goals.

• Provide excellent customer service and build long-term relationships.

Requirements:

• Minimum Graduation is required.

• Proven experience as a telecaller or similar sales/customer service role is a plus.

• Good communication skills in English and Hindi.

• Basic computer knowledge and familiarity with CRM systems is desirable.

• Ability to handle rejection and remain motivated.

• Strong persuasion and negotiation skills.

Benefits:

• Fixed salary + incentives/commission

• Performance-based bonuses.

• Opportunity to grow within the organization.

• Friendly work environment.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecalling Executive job

1. What is the eligibility criteria to apply for this Telecalling Executive job?
   Ans: The candidate should be All Education levels and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹35000 per month + Incentives that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Telecalling Executive job?
   Ans: This Telecalling Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Telecalling Executive job?
   Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., IFDA INSTITUTE.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Executive role?
   Ans: There is an immediate opening of 15 Telecalling Executive at IFDA INSTITUTE
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecalling Executive job?
   Ans: This Telecalling Executive job has Day Shift.