We are looking for a Telecalling Executive to join our team at Idfc First Bank. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹12,000 - ₹14,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Telecalling Executive job
What skills and experience do you need for this Telecalling Executive job?
Ans : To apply for this Telecalling Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along.
What is the salary and job type for this role?
Ans : The salary for this Telecalling Executive job ranges between ₹12,000-₹14,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecalling Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mount Road, Chennai.
How many vacancies are there for this Telecalling Executive job?
Ans : There are 85 vacancies for this Telecalling Executive role.
Is this job open for all genders?
Ans : Yes, this Telecalling Executive job is open for both male and female candidates.
What are the key responsibilities of this Telecalling Executive job?
Ans : As a Telecalling Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecalling Executive position is Mount Road, Chennai.
Who is the right fit for this Telecalling Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling is the right fit for this Telecalling Executive job.
What makes this Telecalling Executive job a good opportunity?
Ans : This Telecalling Executive job is a good opportunity as it offers a salary between ₹12,000-₹14,000 per month. This is a Full Time job and has 85 openings.
Candidates can call HR for more info.
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Other Details
Incentives
No
No. Of Working Days
6
Benefits
Cab, Meal, Insurance, PF, Medical Benefits
Skills Required
Computer Knowledge, Domestic Calling, International Calling, Telecallers, Telesales
Shift
Day
Contract Job
No
Salary
₹ 12000 - ₹ 14000
Regional Languages
Tamil, Telugu
English Proficiency
Yes
Contact Person
Gokul
Interview Address
Mount Road, Chennai, Tamil Nadu, Mount Road, Chennai
A Naukri Group company
LoginHire Local Staff
12,000 - 14,000 /month
Idfc First Bank
Mount Road, Chennai
Freshers in Customer Support / TeleCaller
Full Time
