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Customer Support Telecalling Executive

salary 15,000 - 20,000 /month
company-logo
job companyIbv Technologies Private Limited
job location Raja Park, Jaipur
job experienceFreshers in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Real Estate
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Telecalling Executive to join our team at Ibv Technologies Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Real Estate. The role offers ₹15,000 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Telecalling Executive job

  1. What skills and experience do you need for this Customer Support Telecalling Executive job?
    Ans : To apply for this Customer Support Telecalling Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along.
  2. What salary is offered for this Customer Support Telecalling Executive job?
    Ans : The salary for this Customer Support Telecalling Executive job ranges between ₹15,000-₹20,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telecalling Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Raja Park, Jaipur.
  5. How many vacancies are there for this Customer Support Telecalling Executive job?
    Ans : There are 10 vacancies for this Customer Support Telecalling Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification are eligible to apply for this Customer Support Telecalling Executive job. No prior experience is required.
  7. What does the role of Customer Support Telecalling Executive involve?
    Ans : As a Customer Support Telecalling Executive, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Telecalling Executive position is Raja Park, Jaipur.
  9. Who is the right fit for this Customer Support Telecalling Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process is the right fit for this Customer Support Telecalling Executive job.
  10. What makes this Customer Support Telecalling Executive job a good opportunity?
    Ans : This Customer Support Telecalling Executive job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process, Query Resolution, CRM, BDE, Lead Generation, Cold Calling, Good Communication Skills, Soft Skills

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 20000

English Proficiency

Yes

Contact Person

Yashika Soni

Interview Address

228, Sindhi Colony Road, Raja Park, Jaipur
Posted a day ago

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