Telecalling Executive

salary 18,000 - 20,000 /Month
company-logo
job companyHare Krishna Impex
job location Nana Varachha, Surat
job experience1 - 3 years Experience in Customer Support / TeleCaller
New
1 Opening
full_time Full Time

Skills Required

Query Resolution
Non-voice/Chat Process
International Calling
Domestic Calling
Computer Knowledge

Job Highlights

sales
Industry Type: B2B Sales
sales
Languages: Hindi, Gujarati
qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a Telecalling Executive to join our team at Hare Krishna Impex. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹18000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 1 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Telecalling Executive job

  1. What is the eligibility criteria to apply for this Telecalling Executive job?
    Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹18000 - ₹20000 per month that depends on your interview. It's a Full Time job in Surat.
  3. How many working days are there for this Telecalling Executive job?
    Ans: This Telecalling Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Telecalling Executive job?
    Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., HARE KRISHNA IMPEX.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Telecalling Executive role?
    Ans: There is an immediate opening of 1 Telecalling Executive at HARE KRISHNA IMPEX
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Telecalling Executive job?
    Ans: This Telecalling Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6 days working

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 20000

Regional Languages

Hindi, Gujarati

English Proficiency

No

Contact Person

Hiren Gadhiya

Interview Address

Nana Varachha, Surat
Posted 2 days ago
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