Customer Support Telecalling Executive

10,000 - 20,000 /month

Freelance Tech Academy (opc) Private Limited

Work from home

Freshers in Customer Support / TeleCaller

98 Openings

Work From Home

Part Time

Contract

Skills Required

Computer Knowledge

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

6 days working | Flexible Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecalling Executive to join our team at Freelance Tech Academy (opc) Private Limited. The role offers ₹ 10,000 - ₹ 20,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Telecalling Executive job

Can freshers or experienced candidates apply for this Customer Support Telecalling Executive role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Support Telecalling Executive role.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹20,000 per month in this Customer Support Telecalling Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Telecalling Executive job follows a Flexible shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 98 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Telecalling Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Telecalling Executive, you will work on skills like Computer Knowledge.
Where is this job located?
Ans : This Customer Support Telecalling Executive job is located in Mirzapur, Varanasi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along is ideal for this Customer Support Telecalling Executive job.
Why should you apply for this Customer Support Telecalling Executive job?
Ans : This Customer Support Telecalling Executive job offers a salary between ₹10,000-₹20,000 per month. This is a Part Time opportunity and has 98 openings available.