Make outbound calls to prospective clients or existing customers using a provided database.
Answer incoming calls and respond to customer queries professionally.
Explain products or services to potential customers and persuade them to make a purchase or schedule a meeting.
Maintain accurate records of calls, leads, and customer interactions in the CRM system.
Follow up on leads and maintain consistent communication.
Achieve daily/weekly/monthly targets set by the team lead or manager.
Handle customer objections and complaints with professionalism.
Provide feedback on customer responses and market trends to the sales or marketing team.