Telecalling Executive

17,000 - 22,500 /month*

Dynapulse Engineering Private Limited

Talegaon Dabhade, Pune

₹500 incentives included

1 - 5 years Experience in Customer Support / TeleCaller

Replies in 24hrs

1 Opening

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Languages: Hindi, Marathi

All Education levels

Males Only

6 days working | Day Shift

Job Benefits: Insurance, PF

PAN Card, Aadhar Card, Bank Account

Job Description

Job Title: Telecaller Executive

Job Summary

The Telecaller Executive is responsible for contacting potential and existing customers, explaining company products or services, generating leads, and supporting the sales team through effective communication and follow-ups.

Key Responsibilities

Make outbound calls to potential customers to inform them about the company’s products or services.
Handle inbound customer calls and respond to queries in a professional manner.
Generate and maintain customer leads through telephonic communication.
Explain product details, pricing, and offers to customers.
Schedule meetings or appointments for the sales team when required.
Maintain a daily call report and customer database in MS Excel or CRM system.
Follow up with existing and potential customers for sales or service support.
Handle customer complaints or concerns and escalate when necessary.
Achieve daily and monthly call targets set by the company.
Maintain good customer relationships and satisfaction.

Required Skills

Good communication and convincing skills.
Basic knowledge of MS Excel / CRM software.
Ability to handle customer queries and objections.
Good listening and interpersonal skills.

Qualification

12th Pass / Graduate in any stream.

Experience

0–2 years of experience as a Telecaller / Customer Support Executive.
Freshers can also apply.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Telecalling Executive job

What skills and experience do you need for this Telecalling Executive job?
Ans : To apply for this Telecalling Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-5 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Telecalling Executive job ranges between ₹17,000-₹22,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecalling Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Talegaon Dabhade, Pune.
How many vacancies are there for this Telecalling Executive job?
Ans : There is 1 vacancy for this Telecalling Executive role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 1-5 years of experience are eligible to apply for this Telecalling Executive role. Only male candidates are eligible.
What are the key responsibilities of this Telecalling Executive job?
Ans : As a Telecalling Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecalling Executive position is Talegaon Dabhade, Pune.
Who is the right fit for this Telecalling Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-5 years of experience is the right fit for this Telecalling Executive job.
What makes this Telecalling Executive job a good opportunity?
Ans : This Telecalling Executive job is a good opportunity as it offers a salary between ₹17,000-₹22,500 per month. This is a Full Time job and has 1 openings.