Telecalling Executive

Job Title

Telecaller / Vendor & Client Coordination Executive (Noida – Office Based)

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Job Description

We are looking for a well-spoken and professional Telecaller to handle outbound and inbound calls related to vendor onboarding and client event requirements. The candidate will play a key role in building and managing the vendor network of the company and coordinating with clients for their event needs.

This is a full-time, No target and No Sales office-based position in Noida.

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Key Responsibilities

• Make outbound calls to vendors to onboard and strengthen the company’s vendor network

• Explain company services clearly to vendors and maintain professional relationships

• Attend incoming calls from clients and understand their event requirements

• Make follow-up calls to clients to gather detailed requirements for their events

• Coordinate between vendors and clients to ensure smooth communication

• Maintain accurate call records, vendor details, and client requirements

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Required Skills & Qualities

• Polite, professional, and confident communication skills

• Good English speaking skills (mandatory) and fluent Hindi

• Strong convincing abilities

• Ability to understand client needs and explain solutions clearly

• Good listening skills and customer-handling attitude

• Basic computer and CRM / Excel knowledge preferred

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Eligibility

• Prior experience in telecalling / customer support / sales coordination preferred

• Freshers with good communication skills may also apply

• Ability to work from office and maintain punctuality

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Salary & Benefits

• Timely salary payments

• Growth opportunity in a fast-growing event-based company

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Job Details

• Location: Noida (Office-based)

• Working Days: 6 days a week (Sunday Off)

• Shift Timing: 9:30 AM – 6:30 PM

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.