Telecalling Executive

Company: Cognikraft Services Pvt. Ltd.

Brand name: Shippin

Position: Telecaller- Last-mile Hyperlocal Logistics

Location: Preferably from these locations of Bangalore: HSR, Koramangala, Bellandur, Whitefield, Indiranagar, JP Nagar, 100 Ft, BTR

Employment Type: Full-time

Joining: Immediate

About Shippin:

Shippin is a tech-enabled last-mile hyperlocal logistics company enabling Q-commerce delivery in Tier 1 and Tier 2 cities across East and Northeast India.

Job Overview:

Telecaller manage real-time delivery SLAs, and ensure efficient sourcing of delivery partners.

Job responsibilities:

1. Making outbound calls to customers or leads to promote products/services.

2. Receiving inbound calls and addressing customer queries or concerns.

3. Maintaining customer records by updating information in databases or CRM tools.

4. Following up with customers to ensure satisfaction or close sales.

5. Achieving daily/weekly targets related to calls made, leads generated, or sales closed.

6. Handling objections or complaints professionally and escalating when needed.

7. Explaining product features, pricing, and benefits clearly to customers.

8. Maintaining call quality standards and adhering to scripts when required.

9. Reporting to supervisors or team leads about call outcomes and lead status.

10. Participating in training sessions to stay updated on product knowledge or communication skills.

What We Offer :

1. Dynamic role in a fast-growing logistics startup serving high-growth Q-commerce brands.

2. Entrepreneurial freedom and ownership of operations in your assigned region.

To Apply:

Send your resume to prayanti.hr@shippin.in

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecalling Executive job

1. What is the eligibility criteria to apply for this Telecalling Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13000 - ₹15000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Telecalling Executive job?
   Ans: This Telecalling Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Executive job?
   Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., COGNIKRAFT SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: Yes, it’s a work from home job and can be done online.
6. How many openings are there for this Telecalling Executive role?
   Ans: There is an immediate opening of 1 Telecalling Executive at COGNIKRAFT SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecalling Executive job?
   Ans: This Telecalling Executive job has Day Shift.