Telecalling Executive

20,000 - 25,000 /month

Book Your Horse Logistics Private Limited

Field job

Davarlim, Margao

1 - 5 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Graduate and above

Males Only

6 days working | Day Shift

Smartphone, Laptop/Desktop, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, 4-Wheeler Driving Licence, Bank Account

Prepare and maintain daily, weekly, and monthly MIS reports.

Collect, analyze, and validate data from warehouse, delivery, and operations teams.

Track KPIs related to warehousing, mid-mile, and last-mile delivery.

Maintain accuracy of data in Excel, ERP, WMS, or internal systems.

Share reports with management within defined timelines.

Identify data gaps, mismatches, and report deviations.

Support audits, performance reviews, and operational planning.

Ensure data confidentiality and secure record-keeping.

Coordinate with cross-functional teams for data updates.

Roles & Responsibilities – Tele calling Executive

Make outbound calls to customers, vendors, or delivery partners as per requirement.

Handle inbound calls and respond to queries professionally.

Follow up on deliveries, service feedback, and issue resolution.

Update call details, customer feedback, and outcomes in the system.

Coordinate with operations, warehouse, and delivery teams for updates.

Resolve basic customer concerns and escalate issues when required.

Maintain call quality standards and communication etiquette.

Meet daily call targets and follow company calling scripts.

Ensure data accuracy and confidentiality.

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

What is the eligibility criteria to apply for this Telecalling Executive job?
Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Margao.
How many working days are there for this Telecalling Executive job?
Ans: This Telecalling Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Telecalling Executive job?
Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., Book Your Horse Logistics Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecalling Executive role?
Ans: There is an immediate opening of 1 Telecalling Executive at Book Your Horse Logistics Private Limited
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecalling Executive job?
Ans: This Telecalling Executive job has Day Shift.