Telecalling Executive

20,000 - 25,000 /month

Book Your Horse Logistics Private Limited

Field job

Davarlim, Margao

1 - 5 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Graduate and above

Males Only

6 days working | Day Shift

Smartphone, Laptop/Desktop, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, 4-Wheeler Driving Licence, Bank Account

Prepare and maintain daily, weekly, and monthly MIS reports.

Collect, analyze, and validate data from warehouse, delivery, and operations teams.

Track KPIs related to warehousing, mid-mile, and last-mile delivery.

Maintain accuracy of data in Excel, ERP, WMS, or internal systems.

Share reports with management within defined timelines.

Identify data gaps, mismatches, and report deviations.

Support audits, performance reviews, and operational planning.

Ensure data confidentiality and secure record-keeping.

Coordinate with cross-functional teams for data updates.

Roles & Responsibilities – Tele calling Executive

Make outbound calls to customers, vendors, or delivery partners as per requirement.

Handle inbound calls and respond to queries professionally.

Follow up on deliveries, service feedback, and issue resolution.

Update call details, customer feedback, and outcomes in the system.

Coordinate with operations, warehouse, and delivery teams for updates.

Resolve basic customer concerns and escalate issues when required.

Maintain call quality standards and communication etiquette.

Meet daily call targets and follow company calling scripts.

Ensure data accuracy and confidentiality.

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

What are the eligibility criteria for this Telecalling Executive job?
Ans : Candidates should have a Graduate and above qualification with 1-5 years of experience for this Telecalling Executive job offered by Book Your Horse Logistics Private Limited in Davarlim, Margao.
What salary is offered for this Telecalling Executive job?
Ans : The salary for this Telecalling Executive job ranges between ₹20,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Telecalling Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Davarlim, Margao.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-5 years of experience can apply for this Telecalling Executive job. Only male candidates can apply.
Where is this job located?
Ans : This Telecalling Executive job is located in Davarlim, Margao.
Why should you apply for this Telecalling Executive job?
Ans : This Telecalling Executive job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 1 openings available.