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Customer Support Telecalling Executive

salary 19,500 - 31,000 /month*
company-logo
job companyBlinkit Private Limited Company
job location Work from home
incentive₹2,500 incentives included
job experience0 - 6 months Experience in Customer Support / TeleCaller
34 Openings
Incentives included
work_from_home Work From Home
full_part_time Full Time/Part Time

Skills Required

Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
All Education levels
gender
Males Only
jobShift
6 days working | Flexible Shift
star
Job Benefits: Insurance, PF, Medical Benefits
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Internet Connection, PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a Telecalling Executive to join our team at BLINKIT PRIVATE LIMITED COMPANY. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹19,500 - ₹31,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Telecalling Executive job

  1. What skills and experience do you need for this Customer Support Telecalling Executive job?
    Ans : To apply for this Customer Support Telecalling Executive job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹19,500-₹31,000 per month in this Customer Support Telecalling Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telecalling Executive job follows a Flexible shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 34 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Telecalling Executive job. Only male candidates can apply.
  7. What work will you do in this role?
    Ans : As a Customer Support Telecalling Executive, you will work on skills like Domestic Calling, Query Resolution, Non-voice/Chat Process.
  8. Where is this job located?
    Ans : This Customer Support Telecalling Executive job is located in MG Road, Gurgaon.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Customer Support Telecalling Executive job.
  10. Why should you apply for this Customer Support Telecalling Executive job?
    Ans : This Customer Support Telecalling Executive job offers a salary between ₹19,500-₹31,000 per month. This is a Both opportunity and has 34 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Domestic Calling, Query Resolution, Non-voice/Chat Process, DELIVERY RIDER PROBLEM SOLVE, ONBOARDING PROBLEM SOLVE, ALL DELIVERY RIDER ID CREAT

Shift

Flexible

Contract Job

No

Salary

₹ 19500 - ₹ 31000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

MR TIWARI
Posted 10+ days ago

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Job Hai > Jobs in Gurgaon > Customer Support / TeleCaller Jobs in Gurgaon > Telecalling Executive