We are looking for a Telecalling Executive to join our team at Benzora. The role offers ₹10,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to Costumer supports. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is below 10th and 0 - 6 months of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.
More about this Customer Support Telecalling Executive job
Can freshers or experienced candidates apply for this Customer Support Telecalling Executive role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Telecalling Executive role.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹25,000 per month in this Customer Support Telecalling Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Telecalling Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Saket, Delhi.
How many vacancies are there for this Customer Support Telecalling Executive job?
Ans : There are 10 vacancies for this Customer Support Telecalling Executive role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 0-1 years of experience are eligible to apply for this Customer Support Telecalling Executive role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Customer Support Telecalling Executive, you will work on skills like Domestic Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Support Telecalling Executive position is Saket, Delhi.
Who is the right fit for this Customer Support Telecalling Executive job?
Ans : A candidate having skills like Domestic Calling, Query Resolution with 0-1 years of experience is the right fit for this Customer Support Telecalling Executive job.
What makes this Customer Support Telecalling Executive job a good opportunity?
Ans : This Customer Support Telecalling Executive job is a good opportunity as it offers a salary between ₹10,000-₹25,000 per month. This is a Full Time job and has 10 openings.