Customer Support Telecalling Executive

15,000 - 20,000 /month

Banking Collection

Thousand Lights, Chennai

6 - 24 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Telugu, Kannada

All Education levels

All genders

6 days working | Day Shift

Job Description

We are looking for a Tele Calling Executive to join our team Allset Business Solutions . The role offers 18000 and involves managing customer calls, delivering outstanding customer service related to BANKING. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Any Degree and 2 Years. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 Days week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Telecalling Executive job

Who is eligible to apply for this Customer Support Telecalling Executive job at Banking Collection?
Ans : Candidates should have All Education levels and skills like Computer Knowledge for this Customer Support Telecalling Executive job offered by Banking Collection.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹20,000 per month in this Customer Support Telecalling Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Telecalling Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thousand Lights, Chennai.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Telecalling Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Telecalling Executive, you will work on skills like Computer Knowledge.
Where is this job located?
Ans : This Customer Support Telecalling Executive job is located in Thousand Lights, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 1-2 years of experience is ideal for this Customer Support Telecalling Executive job.
Why should you apply for this Customer Support Telecalling Executive job?
Ans : This Customer Support Telecalling Executive job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 25 openings available.