Telecalling Executive

a professional who uses the telephone to reach out to potential or existing customers to promote products or services, gather information, or provide customer support. Their role is crucial for sales, lead generation, and maintaining positive customer relationships.

Key Responsibilities:

Outbound Calling:

Making calls to potential customers to introduce products or services, qualify leads, and generate sales.

Inbound Handling:

Answering incoming calls from customers, addressing inquiries, resolving complaints, and providing product information.

Lead Management:

Following up on leads generated through various channels, nurturing them, and converting them into sales opportunities.

Customer Interaction:

Building rapport with customers, understanding their needs, and providing excellent customer service to enhance satisfaction and loyalty.

Sales Targets:

Achieving sales targets and contributing to the overall sales goals of the company.

Record Keeping:

Maintaining accurate records of calls, interactions, and follow-ups in the CRM system.

Product Knowledge:

Developing a thorough understanding of the products or services offered by the company.

Market Research:

Gathering market information and competitor insights through customer interactions.

Skills Required:

Communication Skills: Excellent verbal communication skills, including clear and concise articulation, active listening, and persuasive speaking.

Interpersonal Skills: Ability to build rapport with customers, handle objections, and manage difficult situations effectively.

Sales Skills: Ability to identify sales opportunities, close deals, and meet sales targets.

Customer Service Skills: Ability to provide excellent customer service, resolve issues, and build positive customer relationships.

Product Knowledge: Thorough understanding of the products or services being offered.

Technical Skills: Proficiency in using CRM systems, call center software, and other relevant tools.

Language Skills: Proficiency in English and other languages relevant to the target market.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecalling Executive job

1. What is the eligibility criteria to apply for this Telecalling Executive job?
   Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Telecalling Executive job?
   Ans: This Telecalling Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Executive job?
   Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., AVALON TECHNOLOGIES LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Executive role?
   Ans: There is an immediate opening of 25 Telecalling Executive at AVALON TECHNOLOGIES LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecalling Executive job?
   Ans: This Telecalling Executive job has Day Shift.