Telecalling Executive

Key Responsibilities:

• Outbound Calling:

  Making calls to potential customers to promote products or services, explain features and benefits, and persuade them to make purchases or schedule appointments. 

• Inbound Handling:

  Answering customer inquiries, concerns, and complaints, providing support and resolving issues. 

• Lead Generation:

  Identifying potential leads, following up with prospects, and converting interest into sales. 

• Customer Interaction:

  Engaging with customers, building rapport, and providing a positive experience. 

• Documentation:

  Maintaining accurate records of customer interactions in a CRM system, including call details, queries, responses, and resolutions. 

• Compliance:

  Adhering to regulatory and legal guidelines for telecalling, including privacy laws and lawful telemarketing practices. 

• Sales Targets:

  Contributing to team performance and meeting sales targets by effectively promoting products and services. 

• Product Knowledge:

  Staying informed about products and services to answer customer inquiries and provide accurate information. 

• Feedback:

  Gathering insights from customer interactions to provide valuable feedback for product and service improvement. 

Skills Required:

• Excellent Communication Skills: Strong verbal and written communication skills are essential for effective interactions with customers. 

• Persuasion and Negotiation Skills: Ability to persuade customers, negotiate deals, and close sales. 

• Customer Service Skills: Patience, empathy, and the ability to handle various customer inquiries and complaints. 

• Interpersonal Skills: Ability to build rapport with customers and maintain positive relationships. 

• Listening Skills: Ability to actively listen to customer needs and concerns. 

• Computer Skills: Basic computer skills for using CRM systems and other software. 

• Sales and/or Telemarketing Experience: Prior experience in sales, telemarketing, or customer service roles can be beneficial. 

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecalling Executive job

1. What is the eligibility criteria to apply for this Telecalling Executive job?
   Ans: The candidate should be All Education levels and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Varanasi.
3. How many working days are there for this Telecalling Executive job?
   Ans: This Telecalling Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Executive job?
   Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., ALPRAN SOFTWARE PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Executive role?
   Ans: There is an immediate opening of 5 Telecalling Executive at ALPRAN SOFTWARE PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecalling Executive job?
   Ans: This Telecalling Executive job has Day Shift.