Telecalling Executive

13,000 - 20,000 /month

Alpha Technologies

Kolathur, Chennai

6 - 24 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Job Highlights

Industry Type: BPO

All Education levels

All genders

5 days working | Night Shift

PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Telecalling Executive to join our team at Alpha Technologies . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 13,000 - ₹ 20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Telecalling Executive job

What qualifications and experience are required for this Telecalling Executive position?
Ans : Candidates should have All Education levels with 1-2 years of experience and skills like Computer Knowledge, International Calling.
What is the salary and job type for this role?
Ans : The salary for this Telecalling Executive job ranges between ₹13,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecalling Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kolathur, Chennai.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecalling Executive job is open for both male and female candidates.
What are the key responsibilities of this Telecalling Executive job?
Ans : As a Telecalling Executive, key responsibilities include skills like Computer Knowledge, International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecalling Executive job is located in Kolathur, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, International Calling along with 1-2 years of experience is ideal for this Telecalling Executive job.
Why should you apply for this Telecalling Executive job?
Ans : This Telecalling Executive job offers a salary between ₹13,000-₹20,000 per month. This is a Full Time opportunity and has 10 openings available.