Customer Support Telecalling Assistant

17,500 - 19,500 /month

Undersounds Entertainment Private Limited

Belsandih, Samastipur

6 - 12 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Industry Type: B2C Sales

All Education levels

All genders

6 days working | Day Shift

Job Benefits: Meal

Job Description

We are looking for a Telecalling Assistant to join our team at Undersounds Entertainment Private Limited. The role offers ₹ 17,500 - ₹ 19,500 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Telecalling Assistant job

What are the eligibility criteria for this Customer Support Telecalling Assistant job?
Ans : Candidates should have All Education levels with 1-1 years of experience for this Customer Support Telecalling Assistant job offered by Undersounds Entertainment Private Limited in Belsandih, Samastipur.
What salary is offered for this Customer Support Telecalling Assistant job?
Ans : The salary for this Customer Support Telecalling Assistant job ranges between ₹17,500-₹19,500 per month.
What shift and timings does this job follow?
Ans : This Customer Support Telecalling Assistant job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Belsandih, Samastipur.
How many vacancies are there for this Customer Support Telecalling Assistant job?
Ans : There are 5 vacancies for this Customer Support Telecalling Assistant role.
Is this job open for all genders?
Ans : Yes, this Customer Support Telecalling Assistant job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Telecalling Assistant position is Belsandih, Samastipur.
What makes this Customer Support Telecalling Assistant job a good opportunity?
Ans : This Customer Support Telecalling Assistant job is a good opportunity as it offers a salary between ₹17,500-₹19,500 per month. This is a Full Time job and has 5 openings.