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Customer Support Telecalling Assistant

salary 9,000 - 10,000 /month
company-logo
job companyUber
job location Field job
job location West Enclave, Delhi
job experienceFreshers in Customer Support / TeleCaller
25 Openings
full_time Full Time
contract Contract

Skills Required

Computer Knowledge
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
All Education levels
gender
Males Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a Telecalling Assistant to join our team at UBER. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹9,000 - ₹10,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Telecalling Assistant job

  1. Can freshers or experienced candidates apply for this Customer Support Telecalling Assistant role?
    Ans : Candidates who have All Education levels can apply for this Customer Support Telecalling Assistant role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹9,000-₹10,000 per month in this Customer Support Telecalling Assistant position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telecalling Assistant job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in West Enclave, Delhi.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have All Education levels can apply for this Customer Support Telecalling Assistant role. No prior experience is required.
  7. What work will you do in this role?
    Ans : As a Customer Support Telecalling Assistant, you will work on skills like Computer Knowledge, Query Resolution.
  8. Where is this job located?
    Ans : This Customer Support Telecalling Assistant job is located in West Enclave, Delhi.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Query Resolution along is ideal for this Customer Support Telecalling Assistant job.
  10. Why should you apply for this Customer Support Telecalling Assistant job?
    Ans : This Customer Support Telecalling Assistant job offers a salary between ₹9,000-₹10,000 per month. This is a Full Time opportunity and has 25 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Query Resolution

Shift

Day

Contract Job

Yes

Salary

₹ 9000 - ₹ 10000

Contact Person

Nasir Khan
Posted 2 days ago
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